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Bracelets & Bangles
Bracelets & Bangles
Frequently Asked Questions
How can I reach you?
You can contact us at any time by email at support@oliene.com . We will endeavor to respond to your inquiry as quickly as possible.
How can I return a product if I don't like it?
Your satisfaction is important to us. If you aren't satisfied with an item, you have a 30-day return policy . Simply send us an email, and we'll initiate the return process for you.
Can I change or cancel my order?
Yes, you can change or cancel your order within 3 hours of placing it. Please contact us immediately by email at support@oliene.com .
How is your jewelry made?
Each piece of jewelry is crafted with great care and attention to detail. I hand-select the highest-quality gemstones and materials and personally oversee every production step in my studio. My goal: jewelry that not only looks beautiful, but will accompany you for years to come.
Do you offer free shipping?
Yes – shipping is free within the country! Once your jewelry is shipped, you'll receive a tracking number so you can follow its journey from my studio to your home.
Which payment methods do you accept?
With us you can pay easily and securely – we accept American Express, Mastercard, Visa, Apple Pay, Google Pay, Shop Pay and PayPal .
Is the jewelry waterproof and tarnish-proof?
Yes, our handmade jewelry is waterproof and tarnish-resistant . It's also particularly skin-friendly and suitable for allergy sufferers.